After Sales Service

Returns, Exchanges,

At Clement Design, Customer satisfaction is our priority. We accept the returns within 30 days of purchase date. We agree to exchange or to refund you according to these following conditions :

  • items must be in their original packaging. This includes plastic bags and shoe boxes.
  • Product must be in its original condition; must not have been worn, laundered, stained, etc. Embroidered items cannot be returned.

Think about trying your items before washing them.

 

To request a return, you just need to get the invoice and contact our customer service within 30 days :

If you bought our products through one of our resellers or distributors, please contact this third part directly.

 

 

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