Returns, Exchanges,

At Clement Design, Customer satisfaction is our priority. We accept the returns within 30 days of purchase date. We agree to exchange or to refund you according to these following conditions :

• items must be in their original packaging. This includes plastic bags and shoe boxes.
• Product must be in its original condition; must not have been worn, laundered, stained, etc. Embroidered items cannot be returned.

Think about trying your items before washing them.

 

To request a return, you just need to get the invoice and contact our customer service within 30 days :

• If your binning address is in France , please contact sav@clementdesign.com or 04 92 47 75 54.
• If you billing address is in any other countries ( France excepted) please contact export@clementdesign.com.

If you bought our products through one of our resellers or distributors, please contact this third part directly.